FAQs

You can find detailed instructions on our dedicated How to Wear page.

There, we guide you through each carry position including inward facing, world facing, hip carry, and backpack style with step-by-step explanations. This ensures a safe and comfortable fit for both you and your baby at every stage.

In addition, each carrier comes with a printed instruction manual. Most parents find that after a few tries, they can put on and adjust the carrier in under a minute.

*Instructional videos will be added soon!

Age Range: 0–36 months
Weight Range: 7–44 lbs

Always ensure your baby has sufficient head and neck control for safe and ergonomic carrying especially in the earlier months.

Absolutely. The Bonding Carrier offers multiple adjustable settings to adapt to your baby’s growth through different stages.

• Seat width: Easily adjustable using the Velcro band inside the waistband, ensuring a perfect ergonomic fit as your baby gets bigger.
  
• Shoulder straps: Fully adjustable so caregivers of different body types can achieve a secure and comfortable fit while keeping the baby supported.
  
• Head support: The built-in headrest provides extra support for newborns and can be adjusted or folded down as your baby gains head and neck control.
  
  This flexibility means the carrier grows with your little one from the newborn stage all the way to toddlerhood while keeping both baby and parent comfortable.

Most parents are able to put the carrier on within one minute, thanks to the intuitive buckle and strap system especially convenient when you’re on your own with the baby.

We recommend using a mirror or asking for assistance the first few times. Once you’ve practiced, putting it on solo becomes quick and easy.

*Always support your baby with one hand while fastening the shoulder straps and buckles, and only let go once everything is securely in place.

Yes. The design of the carrier makes it easy to breastfeed while wearing your baby. It’s discreet, hands-free, and keeps your baby close and calm. You can easily fold the neck support panel upward and secure it using the buttons. This provides extra coverage and privacy while feeding. Make sure you and your baby are both positioned comfortably, and always monitor your baby during feeding.

Our carrier supports three ergonomic carrying positions, each designed to grow with your baby:

• Front Carry (facing inward) – Ideal for younger babies from between 0-6 months. This position promotes healthy hip development and closeness, and is the most supportive when your baby is sleepy or needs extra comfort.

• Back Carry – Recommended from 6+ months, once your baby has strong head and torso control. This is a great option for toddlers or longer wear, offering more freedom of movement for the parent.

• Front Carry (facing outward) – Suitable from around 6 months, only when your baby has strong neck support and is fully alert. Use this position for short periods (max. 30 minutes) and never when baby is sleepy. Always monitor comfort and ensure proper leg support.

This versatility allows you to adapt as your baby grows and your daily routine changes.

Facing Inwards (Tummy-to-Tummy):

Your baby is positioned well if:

• The knees are higher than the bottom (M-position)

• The back is gently curved in a natural C-shape

• The face is visible and unobstructed

• You can easily kiss your baby's forehead ("kissable height")

• Chin is off the chest (minimum two fingers of space)

Back Carry:

Your baby is positioned well if:

• The knees higher than the bottom (M-position)
  
• The back is supported an naturally curved
• Baby's upper body is close and snug against your back
• The carrier is high enough so baby can see over you shoulder, but low enought to support their neck safely
• Baby feels scure and doesn't slump or lean back
  

Facing Outwards:

Your baby is positioned well if:

• Baby is at least 6 months old and has strong neck and core control

• The back is straight (not overached) and well supported

• The hips are in a seated position with knees slightly higher than the bottom

• The chin stays above the carrier panel (not pressed to the chest)

• Sessions are limited to 20-minutes to avoid overstimulation or fatigue

Yes, the Bonding Carrier can be used for premature babies starting from 7 lbs / 3.2 kg, but safety and positioning are especially important in the early weeks.

Always make sure your baby:

• Has sufficient head and neck control, or is fully supported by the carrier’s headrest.
  
• Has enough space between their face and your chest so their airway stays clear.
  
• Keeps their chin off their chest to allow free breathing.
  
• Is held high and close enough for you to easily monitor their breathing.

It’s very normal for some babies to need a little time to adjust to the carrier. Try it in a calm environment, ideally after a feed or nap when your baby is relaxed.

Move gently, walk around, and talk softly to provide comfort. Start with short sessions and gradually increase the time as your baby gets used to the new sensation.

With consistency and patience, most babies quickly come to love the feeling of being carried close to you.

You can comfortably carry your baby for several hours a day in the Bonding Carrier. The design and breathable fabric help regulate temperature, so both you and your baby stay comfortable even during longer wear.

Carrying your baby inward-facing (tummy-to-tummy) or on your back is ideal for extended periods and promotes bonding as well as healthy hip development.

For outward-facing carry, we recommend keeping it to short, playful moments (around 30 minutes at a time), since this position is more for exploration and less ergonomic for longer use.

Many parents find a natural rhythm: alternating between babywearing, tummy time, and playtime giving their little one a balance of closeness, movement, and independence.

Yes, this baby carrier supports the natural M-position for healthy hip and spine development.

Our carriers are recognized as “hip-healthy” by the International Hip Dysplasia Institute and follow international babywearing safety standards.

Yes, the Bonding Carrier is designed to fit all caregivers moms, dads, grandparents, and others alike. With fully adjustable straps and waistband, it adapts easily to different body types, making it comfortable and secure for everyone who wears it.

Parents find the Bonding Carrier very comfortable thanks to its soft padding, ergonomic design, and triple support structure. The weight is evenly distributed across shoulders, back, and hips, making it ideal for long walks and extended wear.

Yes, the Bonding Carrier is designed with lumbar support, wide padded shoulder straps, and an ergonomic waistband to evenly distribute your baby’s weight. This helps reduce pressure on your back and shoulders, making it comfortable even for parents who experience mild back or shoulder issues.

Yes, the Bonding Carrier is perfect for long walks and even hiking, thanks to its ergonomic design and weight distribution.

• For younger babies, the front carry facing inwards (tummy-to-tummy) is the most ergonomic and supportive option for longer durations.
  
• For older babies and toddlers, the back carry is a great choice for hikes, as it allows you to carry comfortably while giving your little one a wide view of the surroundings.
  
  This way, you and your baby can enjoy longer outdoor adventures while staying safe, comfortable, and close.

Absolutely! The carrier adjusts easily to different body sizes, so both parents, grandparents, or other caregivers can use it comfortably.

Yes, the carrier is perfect for daily life. It gives you hands-free freedom while keeping your baby close and calm.

Yes. The Bonding Carrier is lightweight, compact, and perfect for travel whether you’re at the airport, on a plane, in a train, or just on the go.

Parents especially love using the carrier during:

• Security checks at airports, where it makes the process much easier than handling a stroller.
  
• Boarding and deplaning, when you need to get up quickly and move with your baby securely.
  
• Train rides or city travel, where space is limited and keeping your baby close feels safest.
  
  Many parents rely on the Bonding Carrier as their go-to travel essential, giving them both hands-free freedom and peace of mind.

Yes! The Bonding Carrier can be worn over a light jacket or under a babywearing coat, depending on what feels most comfortable. Many parents prefer using a special babywearing coat or cover that keeps both parent and baby warm.

*Just make sure your baby isn’t overdressed layered clothing works best so you can easily adjust to indoor and outdoor temperatures. This way your little one stays snug and safe without overheating.

Yes, the Bonding Carrier is made from high-quality, lightweight, and breathable fabric. It promotes natural airflow and helps reduce sweating, keeping both you and your baby cool and comfortable even in warm or humid climates.

Many parents find it a great alternative to bulkier carriers or strollers during summer, since the fabric helps regulate temperature and prevents overheating.

Yes, the Bonding Carrier is made with durable, easy-care fabrics. Small spills or dirt can be spot-cleaned quickly with a damp cloth.

Yes, the Bonding Carrier is machine washable on a gentle cycle with mild detergent. For best results, place it in a laundry bag to protect the fabric and buckles.

After washing, we recommend air-drying in the shade. Avoid tumble drying or leaving the carrier in direct sunlight, as this may weaken the fabric and fade the colors.

Yes, we offer free shipping on all orders.

We currently ship to:

Australia
United States
United Kingdom
Canada
New Zealand
Singapore
Turkey
United Arab Emirates
Japan

Shipping times vary depending on your location. Estimated delivery times are:

Australia: 7–13 calendar days.
United States: 8-14 Calendar Days
United Kingdom: 6-10 Calendar Days
Canada: 7-12 Calendar Days
New Zealand: 6-12 calendar days.
Singapore: 6-12 calendar days.
Japan: 4-8 calendar days.
United Arab Emirates: 6-12 calendar days.
Turkey: 6-14 calendar days.

You’ll receive a tracking link within 3-5 calendar days after placing your order!

We partner with trusted couriers like DHL, FedEx, and UPS, depending on your region.

In most regions, yes. In some locations this may not be possible it depends on the local courier service. If shipping to a PO box or parcel locker isn’t available in your area, this option will be blocked at checkout.

If you’re not home at the time of delivery, your order will usually be redirected to the nearest pickup location. You’ll receive an email notification with the details, so keep an eye on your inbox to arrange collection.

Yes, if you contact us within 24 hours of placing your order. Once your order has shipped, we can’t guarantee changes.

No. All orders are shipped DDP (Delivered Duty Paid). This means all duties and taxes are already included, so you won’t face extra fees upon delivery.

You can track your order at any time using the following link:

https://babybonde.com/apps/parcelpanel

Simply enter your tracking number or order details to see the latest shipping status.

You can request a return easily via our Returns Portal
There you’ll be guided through each step from selecting the item you wish to return, choosing a return reason, and generating a return label.

Once we receive and inspect your return, your refund or exchange will be processed.

Need help? Feel free to reach out to info@babybonde.com.

Yes! All returns are completely free within 30 days. Whether it’s the wrong size, color, or simply a change of mind we’ll cover the return shipping. Your comfort and peace of mind come first.

You can return your carrier within 30 days of receiving it, as long as it is unused, in original packaging, and with tags attached.

We offer refunds, exchanges, or replacements if:

• Your carrier arrives damaged or defective
• You received the wrong item
• There is a clear manufacturing defect
• Your package is lost or delayed beyond the delivery timeframe
  
  Items that are used, washed, damaged by misuse, or missing original packaging cannot be returned.
  
  Once your return is approved and received, refunds are issued to your original payment method within 10 business days.
  
  *Returns must be requested through our Return Portal to be accepted.

Yes, exchanges are possible within 30 days. Contact us to arrange.

Yes, returns must be sent back in the original packaging for safety and hygiene reasons.

We’re here to help if something isn’t right with your order.

If your baby carrier arrives damaged or defective, please contact us within 5 days of delivery and include a short unboxing video showing the issue. This helps us assess the situation and offer a suitable solution, such as a replacement or refund.

Please note that damage caused by misuse, improper care, or normal wear and tear is not covered.

Check your tracking link first. If it looks delayed, reach out to us we’ll investigate directly with the courier.

Yes, once your order has shipped, you’ll receive a confirmation email with your tracking number.

Refunds are processed within 10 business days after we’ve received and inspected your return.

The Bonding Carrier is perfect for keeping your hands free during everyday tasks like tidying up, doing laundry, grocery shopping, or walking around the house. Many parents love how it makes multitasking easier while keeping their baby close and comforted.

We do recommend being extra careful in the kitchen avoid direct exposure to open flames, hot pans, or ovens while wearing your baby. For light kitchen tasks (like preparing ingredients or unloading the dishwasher), the carrier works perfectly.

Yes, all Bonding Carriers come with a 12-month warranty against manufacturing defects.

Each Bonding Carrier comes with thoughtful extras to make your experience complete:

• A matching pacifier clip
• A detailed instruction booklet
• A thank you card as a warm welcome to the Bonding community